Every month or so, we share some articles that we think our customers will find interesting.
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Begin With the End in Mind
BEGIN WITH THE END IN MIND
by Christien Bumpus
(August, 2009 Newsletter... volume III, issue 1)
A group is cutting their way through the jungle with machetes. They’re the producers, the problem solvers.
They’re cutting through the undergrowth, clearing it out.
The managers are behind them, sharpening the machetes, writing policy and procedure manuals, holding muscle development programs,
bringing in improved technologies and setting up working schedules and compensation programs for machete wielders.
The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, “Wrong jungle!”
But how do the busy, efficient producers and managers often respond? “Shut up! We’re making progress.”
Effectiveness—often even survival—does not depend solely on how much effort we expend, but on whether or not the
effort we expend is in the right jungle.
As I’ve matured, which doesn’t come naturally, I’ve tried to live my life through two truisms:
“Where you focus is where you go, ” and “Begin as you mean to go on.” I bring these up because they seem to correspond with Stephen R. Covey’s Habit 2: Begin with the End in Mind.
If one spends a lot of time worrying about failing, one’s focus is on failure. If one is thinking on what
needs to be done yet before success comes, then one is focusing on success. (See my last collection of random thoughts and responses on Habit 1: Be Productive for Mr. Covey ’s take on this.) The focus thing is something that I’ve been aware of for a long time, but like this book, it has taken me a while to truly dig in and actually apply its truth to my own life. Even more of a challenge is living by the maxim, “Begin as you mean to go on.” I don’t know about you, but I very often say things to myself like, “I’ll exercise more when I lose weight so that I don ’t look like such a slob in those exercise clothes.” If you ever intend to look better, you’ve got to “begin as you mean to go on. ” I used to embrace the maxim, “don’t do today what you can put off till tomorrow.” I’m trying to change that into, “ don’t put off until tomorrow what you can do today.” And let me tell you, it ain’t easy!
So what does any of this have to do with a jungle, or with effectiveness, or really, with your bottom line? Not much, I’m just taking advantage of a captive audience to share my own experiences in the path to maturity.
Back to the point.
Beginning with the end in mind seems to involve a lot of paying attention to where one’s focus is, and beginning as one intends to go on. (See, you didn’t think I could connect them again, did you?) Being productive, as we saw in the last Habit, is highly dependent on self-awareness; on being able to respond. Habit 2 is keeping that response on the right track. Re-writing the scripts that we play out our lives using—scripts written by negative experiences and repeated failures. Habit 1 tells us that we don’t have to work within the negative confines of those scripts. Habit 2 tells us that we need to create our own scripts. Covey says that “all things are created twice… a mental or first creation and a physical or second creation to all things.” Say it, then do it. The example Covey gives is particularly relevant to our customers because he compares it to a blueprint: If a builder doesn’t have an accurate plan, a project just gets more and more expensive and will probably finish with a great deal more expense than the project warrants. If the project had begun with the end in mind, the blueprints would have been much more thorough and accurate. Let ’s tweak that a bit, for our own purposes…
The end that you have in mind is simple: you want to provide for your family’s well-being. So you work hard, and you study your industry, and you try to work as much as possible. You get a crew, and now you are responsible for their well-being and their families. So you work harder. You’ve got to keep the jobs coming so that you all keep working. But there’s a hitch in your stride, you can’t do it all. So do you stay as the manager, working just to make sure that your crew is employed and productive and efficient? Or do you move into a leadership position and make sure that all of that work is headed into the right jungle? Bryan and I are trying leadership. You let us know how we’re doing.
Bryan has worked as an estimator most of his adult life. He recently joined the American Society of Professional Estimators and is beginning his training for his Certification as a Professional Estimator (a grueling, year-long process). He’s doing what he can to be productive, to manage his time and resources well. But while working for a Sub-Contractor he found that his company was constantly undercut by competitors because they didn’t do an accurate takeoff. It hurts Bryan’s company because his crew doesn’t get the work, and it hurts the competitor because when his numbers are low he has trouble meeting his bottom line (please refer to the example on the flawed blueprints and change “blueprint” to “takeoff”). Bryan decided to become a leader and offer a change to the bit of the industry that he can affect: BE Services & Trade was born.
A large part of what Habit 2 entails is planning, and a useful tool that Covey recommends is having a mission statement. Ours is as follows:
Our MISSION is to operate with honesty and integrity, and to always remember that work is a blessing, but family comes first.
It might change, become more specific, adapt as our needs do, but for now, that’s the Bumpus life and the BE Services & Trade beginning, working with the end in mind.
Christien Bumpus, co-owner and
webmaster for
BE Services & Trade |
Due Diligince More Crucial Than Ever in a Down Market
DUE
DILIGENCE MORE CRUCIAL THAN EVER IN A DOWN MARKET
by Randall Etnyre
(July, 2009 Newsletter... volume II, issue 3)
During
a building boom, less experienced contractors and developers unwittingly become involved with projects beyond their capacity.
Plenty
of confusion surrounds the current financial crisis, commonly
understood to be the product of a boom-and-bust housing bubble.
It is shocking how little we learned from the dot-com speculation
bust. The scandals of massive insurance giants should remind us
of the end of the last political cycle, when Enron and Arthur
Andersen struggled for financial survival. Many like to compare
the current recession with the fallout of the 1982 S&L collapse.
Though each scenario has its own unique pathology, two factors
are inherent to both: human folly and poor due diligence. Due
diligence is essentially a tool for assessing risk. Each industry
has its own standards. In real estate, the projected return on
investment is justified by an accurate appraisal of value. Lenders
rely on due diligence to limit exposure to risk. Just like a medical
exam, the value of the due diligence is based on the quality of
the diagnosis.
Whether investing in the
stock market or doubling down at the casino, capital investment
requires some type of risk-versus-reward analysis. Much of the
construction due-diligence process is based on quantitative analysis
of a project easily translated into costs. Common sense dictates
that new construction projects generally involve less risk than
renovation projects, due to unknown variables. Since the S&L
collapse in the early 80s, lenders and investors have understood
the value of quantifying risks. Quality of construction documents
is another area that can impact costs if not properly evaluated.
Construction-issued drawings obviously involve less risk than
design development drawings. Another qualitative factor involved
in determining the risks relates to the experience of the contractor
and developer.
No matter how accurate
a contractor’s estimate, if it excludes city code requirements,
adequate structural design or owner-selected finishes/fixtures,
it will not represent the actual construction costs. During a
building boom, the less experienced parties unwittingly become
involved with projects beyond their capacity. This can be due
to ineffective project management, poor understanding of risks
or both. As well, the quality of land declines after a prolonged
construction boom; the easiest land to develop is developed first.
When this happens, greater due diligence is required. Although
the land sale may be somewhat lower, the cost to improve infrastructure,
remove existing structures or remediate environmental conditions
must be evaluated. As lending regulations remain at the center
of the financial controversy, thorough due diligence will continue
to be a critical part of a healthy construction industry.
Since construction is considered
a leading financial indicator, many people are looking to the
industry for signs of a recovery. Although there is plenty of
data available, a clear picture is not yet apparent. In February,
housing starts increased for the first time in approximately eight
months, with most of the increase relating to multi-family construction.
After years of material
price increases, material prices are showing sign of stabilizing.
The Turner Construction Co.’s first quarter 2009 building
cost index shows a decrease in domestic commercial material costs.
The index number of 866 is down 5.8% from the fourth quarter 2008
index of 919. The previous downturn in new project starts has
made the labor market more competitive as well.
The real estate bubble
burst was in large part due to manipulated demand in the form
of low interest rates. The political powers will initiate building
with infrastructure improvements, community development and public
works projects. The construction industry appears to be at a critical
juncture. Lending institutions are waiting to see what kind of
regulations will be required, and developers are waiting for banks
to start lending again. Optimists are hoping for a slow start
to construction in 2009, with a potential recovery starting in
2010. No doubt, wise use of government intervention could help
to stabilize the credit markets. History does seem to have a tendency
to repeat itself, with the help of human folly. Let’s hope
that the construction industry can lead the recovery by example,
with a proper respect for the all-too-often lost art of due diligence.

Randall Etnyre is a
project manager with CA Partners Inc., a Dallas-based construction
consulting firm specializing in reporting to real estate lenders
and investors. He can be reached at retnyre@capartnersinc.com.
Article originally published
in Texas Construction, July 2009
Text can be found on their website |
The Dawn of the Era of the Intelligent Building
THE
DAWN OF THE ERA OF THE INTELLIGENT BUILDING?
by Paul
Ehrlich & Ira Goldschmidt
(July, 2009 Newsletter... volume II, issue 2)
The
simple answer is that a convergence that has been building for
years is now occurring.
“Don’t
you know – Talking about a revolution sounds like a whisper?”
Lyrics by Tracy Chapman
For
years there has been lots of discussion (and debate) about the
concept of the Smart, Intelligent, or Connected Building. The
idea being to have integrated building systems that result in
improved operations, efficiency and productivity. In fact some
argue that this is a concept that originated over 20 years ago.
But despite all of the articles, conferences, and reports the
delivery of Intelligent Buildings in the US has occurred on
isolated projects and has been far from what we might consider
mainstream. But it appears that it may be that we are in the
edge of a dramatic change – in fact you could argue that
this may be a revolution in Building Automation.
But
seriously, why would we make such an audacious prediction, especially
in the midst of a major recession? The simple answer is that
a convergence that has been building for years is now occurring.
Here are the elements:
Sustainable
Operations:
The
drive for sustainability and carbon reduction continues, fueled
by corporate and Government mandates for improved efficiency.
As part of the recently passed American Recovery and Reinvestment
Act (ARRA), billions will be spent over the next 60 months to
convert existing government buildings to become high performance
green buildings. We are seeing similar programs being implemented
by private industry as well. But there is a realization that
delivery of a high performance building needs to have the necessary
tools in place so that they can be properly operated, measured,
and monitored to achieve and measure their performance. This
leads them to implement Intelligent Building technologies.
Smart
Grid meets Smart Buildings:
There
is a strong drive to transform the utility grid to make it more
rugged and reliable. This program, called Smart Grid, is also
going to more closely connect the utility to the building. This
will allow the utility to better match generating capacity with
grid demand allowing for improved efficiency. Smart Grid demonstration
projects are already up and running in Boulder, Colorado and
significant funding is now available as part of ARRA.
New
Suppliers:
The
concept of the Intelligent Building is rooted in the concept
of converging building systems onto the IT system. In the last
six months we have seen several major IT companies announce
Smart Building solutions including Cisco and IBM.
What’s
Next?
The
necessary technology and open standards for the delivery of
Intelligent Building projects are largely commercially available
and owners are starting to do broad scale implementations. So
what is holding us back? The challenge remains with the traditional
process used for the design and delivery of buildings. New processes
for integrated design, construction, commissioning, validation
and operation are required. This opens opportunities for “next
generation” designers, contractors and operators who are
knowledgeable in skills including systems optimization, integration,
user interface and use of software tools.
About
the Authors
Paul
and IraPaul and Ira first worked together on a series of ASHRAE
projects including the BACnet committee and Guideline 13 –
Specifying DDC Controls. The formation of Building Intelligence
Group provided them the ability to work together professionally
providing assistance to owners with the planning, design and
development of Intelligent Building Systems. Building Intelligence
Group provides services for clients worldwide including leading
Universities, Corporations, and Developers. More information
can be found at www.buildingintelligencegroup.com We also invite
you to contact us directly at Paul@buildingintelligencegroup.com
or ira@buildingintelligencegroup.com
Article
originally published on Automated
Buildings website. |
Be Productive
BE
PRODUCTIVE
by
Christien Bumpus
(July, 2009 Newsletter... volume II, issue 1)
The
year I graduated from high school was 1989. That also happened
to be the year that a man named Stephen
R. Covey published a book called The 7 Habits of Highly
Effective People. It became a bible for many influential
people, but seems to have slipped out of vogue lately. I was recently
perusing the copy that I was given as a graduation present and
realizing that the principles still apply, and make much more
sense as I approach my twenty-year reunion than they did the year
I graduated. I guess I really didn’t know everything back
then! The 18 year old me would be so disappointed!
For those of you not familiar
with the book, I thought I’d share some thoughts I had while
re-reading each of the habits. BE Services & Trade came out
of some personally trying times for us: We moved to Texas because
of Bryan’s job as an estimator for a California company
that wanted to expand, but got caught in the economic crisis.
He lost his job six months after moving; we had a new house, new
friends and no desire to move back to California. We took stock
of our assets and set about offering a service to others in the
situation his former boss was in: needing more work with limited
resources for bidding it. We truly believe that BEST offers an
opportunity to our customers to seize on the chance to be proactive,
the first habit.
Habit #1 is called,
“Be Proactive.”
Of all of the animals
in the world man is the only species that is self-aware. Need
proof? Think about this article. I’d bet just about anything
that you are wondering what the point is and how it applies to
you: self-awareness. This is the essence of the human condition.
I’m sure you’ve often heard it said that we are human
“beings” not human “doings” right? Covey
would wholeheartedly agree. To be is to make a choice on what
one does, to do is to react. Reactive behavior is not proactive,
but I’m getting ahead of myself.
For most of us, unfortunately,
being proactive requires a major paradigm shift—a change
in our core belief of how the world works and how we function
within it. According to Covey, it is in our basic human nature
to be proactive, but it takes work. Something like sitting up
straight. When was the last time that your back hurt from sitting
up straight? I can’t remember, but probably because I tend
to slump when I sit, enough so that when I stand I’m stiff
and usually sore. I know it isn’t good for me to slouch,
I ride my son constantly for the same thing, but I still do it.
Why? Because I’ve allowed myself to be conditioned to slouching
when I sit. It’s a habit that I’ve developed.
According to a Forbes
magazine article, education isn’t the key to changing
habits. We know that things are bad for us, but we do them anyway.
So why do we keep doing these awful things like over-eating, swearing,
slouching, not exercising, procrastinating (I could go on, but
naming so many of my own bad habits is getting embarrassing)?
Covey says that we are a product of our environment, according
to the current social paradigm. Hollywood, the media, heck, our
uncle Joe says that we only have liberty. Human nature says that
we have freedom. What’s the difference? Liberty is the external
options that we have to choose from, freedom is the internal power
to exercise those options. You have the liberty to call me whatever
names you wish, I have the freedom to choose how I react to you.
I can be reactive or proactive. Covey defines the difference:
“Reactive people are driven by feelings, by circumstances,
by conditions, by their environment. Proactive people are driven
by values—carefully thought about, selected and internalized
values.” We are becoming conditioned
to believe that we are a product of our environment and being
taught to abdicate our responsibility… if we give up our
freedom how long before we give up our liberty?
Thomas
Payne (1737-1809), author of Common Sense wrote,
“Those who expect to reap the blessings of freedom must,
like men, undergo the fatigue of supporting it.” Good habits
take work. Freedom, as they say, isn’t free. It takes effort
and determination to choose continually the more effective response.
It’s much easier to blame someone or something else, to
blame lack of time to eat a healthy meal rather than going to
the nearest drive-thru, to blame the economy for lack of income
rather than looking for ways to improve our own circumstances.
It takes an attitude of being rather than having. Being proactive
isn’t focusing on the “haves.” Focusing on a
problem that involves having or not having is reactive. Instead
focus on what we can BE: be more diligent, be more productive,
be more understanding, be more patient. Be more responsible…
be more “able” to “respond.”
We have one choice in
everything that we do: act or be acted upon. |
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BE Services & Trade
2400 Highland Drive
Georgetown, TX 78626-8416
512.843.0853 (office)
512.943.0473 (fax)
best@bumpuslife.com

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